Measure Tracker Performance
Measuring tracker performance with data is a challenging and time-consuming task, so most brokers don't do it.
Hourly metrics captured daily across trackers
Proportion of activities that can be audited to evaluate trackers
Average updates per hour for trackers on TrackFlo
The Problem
Measuring tracker performance can be complex and takes continual effort.
Measuring Tracker Performance isn't Easy
What are the right metrics? How do we measure activity, and who is doing the most? How do we measure tracking performance?
Since these are hard things to measure, most teams measure performance based on who has the fewest issues that blow up. That doesn't scale.
TrackFlo's Solution
Our tracker scorecards are easy to set up and use out of the box; trackers know exactly how they're performing.
We Help Customers Identify Their Top and Bottom Trackers
TrackFlo first takes in your tracking schedule, identifying which trackers are responsible for which loads. Next, we have the list of your business-specific exceptions. We combine this data so you can easily see who is responsible for which issues at any given time.
Getting set up with shift-level metrics is easy, and each shift can have different metrics. We aggregate this very granular data, so you see what trackers are passing their shifts over time. That pass/fail ratio is a strong signal of whether trackers are doing well or struggling. You can make talent decisions accordingly.
Your Benefits
Tracking gets simpler and more standardized, you experience lower tracking costs and better tracking quality.
