Automate Routine Tracking Work
Through SMS, Email, and AI Voice outreaches and powerful agents, we're able to automate up to 50% of manual human work, saving your team time and energy.
Email, SMS, and AI Voice Conversations Analyzed Monthly
Reduction in routine manual human work
Auto Approved load updates, driver info updates, and pod uploads Monthly
The Problem
Much of the Track and Trace work is routine and can be automated, yet most Freight Brokers don't know how to scale it.
Handoffs between Automation and Humans are Tricky
When automation is running smoothly and loads are tracking well, life is great. As soon as there is an issue, you might need to involve other team members.
Coordinating between AI Automation and team members is hard; the teams need to be trained on how to handle escalated issues.
TrackFlo's Solution
We've designed a solution completely focused on Fright Brokers automating routine parts of Track & Trace
Customers Choose the Level of Automation they Want across SMS, Email, and AI Voice
With our AI Automation solution, you can choose where and when automated outreaches occur in the load lifecycle. Many customers choose to collect driver info, welcome drivers, collect check calls, and collect PODs.
Our automations are highly flexible, so you can choose what customers or carriers they apply to, and which never receive automated outreach. Upon getting a reply, we assign a confidence, and you choose whether it goes to your TMS or not.
Your Benefits
Tracking gets simpler and more standardized, you experience lower tracking costs and better tracking quality.
