Standardize & Simplify Tracking

Through SMS, Email, and AI Voice outreaches and powerful agents, we're able to automate up to 50% of manual human work, saving your team time and energy.

20k

Email, SMS, and AI Voice Conversations Analyzed Monthly

5%

Reduction in routine manual human work

0k

Auto Approved load updates, driver info updates, and pod uploads Monthly

The Problem

Much of the Track and Trace work is routine and can be automated, yet most Freight Brokers don't know where to start

Track & Trace activity is not standardized

Each of your trackers or Carrier reps may be tracking loads differently.

There may be no standard exceptions across the board for a team.

Most activity is routine and mundane, people miss updates

Track & Trace is a boring but important, something that needs to be taken care of well, but not something they want to spend time on.

The same goes for tracking teams: people tend to miss updates in emails, problems arise at shift changes, and when someone is out.

Most activity is routine and mundane, people miss updates

Track & Trace is a boring but important, something that needs to be taken care of well, but not something they want to spend time on.

The same goes for tracking teams: people tend to miss updates in emails, problems arise at shift changes, and when someone is out.

Some work should never be automated, such as relationship building

Some customers and carriers need white-glove service, which means less automation and more human focus.

At the same time, some customers are needy and low-margin; those segments are ideal for high levels of automation.

Some work should never be automated, such as relationship building

Some customers and carriers need white-glove service, which means less automation and more human focus.

At the same time, some customers are needy and low-margin; those segments are ideal for high levels of automation.

TrackFlo's Solution

We've designed a solution completely focused on Fright Brokers automating routine parts of Track & Trace

We Automate Tracking across SMS, Email, and AI Voice

With our AI Automation solution, you can choose where and when automated outreaches occur in the load lifecycle. Many customers choose to collect driver info, welcome drivers, collect check calls, and collect PODs.

Our automations are highly flexible, so you can choose what customers or carriers they apply to, and which never receive automated outreach. Upon getting a reply, we assign a confidence, and you choose whether it goes to your TMS or not.

Automated location updates

TrackFlo automatically reads inbound email, sms, and AI voice conversations and extracts location updates, eta updates, comments and city/states. This is then geocoded and entered in your TMS and TrackFlo.

Automated location updates

Outreach automation rules

In TrackFlo you're able to configure automated SMS, Email, and AI Voice outreaches at critical milestones of the load, which allow you to capture information and share information. These are highly configurable and can include or exclude any load segment.

Outreach automation rules

Automated POD collection

TrackFlo automatically reads inbound email, sms, and AI voice conversations and extracts images of PODs, which are then sent to an email of your choice, uploaded to your TMS and uploaded in TrackFlo.

Automated POD collection

TrackFlo automatically reads inbound email, sms, and AI voice conversations and extracts images of PODs, which are then sent to an email of your choice, uploaded to your TMS and uploaded in TrackFlo.

Automated POD collection

TrackFlo automatically reads inbound email, sms, and AI voice conversations and extracts images of PODs, which are then sent to an email of your choice, uploaded to your TMS and uploaded in TrackFlo.

AI Automation metrics dashboard

Monitoring your AI Automation is critical to make sure everything is behaving as expected. We provide dashboards, audit pages, and clarity on how your automation initiative is progressing.

AI Automation metrics dashboard

Monitoring your AI Automation is critical to make sure everything is behaving as expected. We provide dashboards, audit pages, and clarity on how your automation initiative is progressing.

AI Automation metrics dashboard

Monitoring your AI Automation is critical to make sure everything is behaving as expected. We provide dashboards, audit pages, and clarity on how your automation initiative is progressing.

Automated driver info updates

TrackFlo automatically reads inbound email, sms, and AI voice conversations and extracts tracking info like driver name, phone number, truck number, trailer number and uploads it back to your TMS and in TrackFlo.

Automated driver info updates

Your Benefits

Tracking gets simpler and more standardized, you experience lower tracking costs and better tracking quality.

Lower Tracking Costs

Higher Tracking Standardization

Your Team is focused on Exceptions and Relationships

Lower Tracking Costs

Higher Tracking Standardization

Your Team is focused on Exceptions and Relationships

Ready to Transform your Track and Trace?

Simplified Track & Trace. Lower costs. Higher margins. Get started today.

Book a Demo

Join our Newsletter

Ready to Transform your Track and Trace?

Simplified Track & Trace. Lower costs. Higher margins. Get started today.

Book a Demo

Join our Newsletter

Ready to Transform your Track and Trace?

Simplified Track & Trace. Lower costs. Higher margins. Get started today.

Book a Demo

Join our Newsletter