Carrier Service
Scorecards
Rank, review, and renegotiate with your carriers using hard data instead of gut feel.
Turn Every Tracked Load Into a Carrier Decision
Your TMS knows every load every carrier has run for you. What it doesn't do is roll that into a clean view of who's actually picking up and delivering on time. Most brokers end up making carrier decisions based on the loud failures — the ones that blew up — instead of the quiet patterns hiding in the data.
With TrackFlo's Carrier Scorecards, every carrier is automatically ranked by volume, by performance, and by problem. Walk into rate conversations, procurement reviews, and lane awards with the receipts. Reward your top performers, fix or replace the bottom of the list, and stop awarding freight to carriers who don't earn it.
Pickup OTP & Delivery OTD by Carrier
See on-time pickup and on-time delivery percentages for every carrier in your book, side-by-side, with color coding so you can triage at a glance.
Highest Volume, Best, and Worst Performing Tabs
Sort the data the way the conversation needs. Highest Volume for procurement reviews, Best Performing for top-partner programs, Worst Performing for the carriers earning a hard conversation.
Flexible Lookback Periods
Slice carrier performance over 7, 14, 30, or 90 days. Use shorter windows to catch recent issues; longer windows to spot patterns and trends.
Configurable Grace Period
You decide what counts as "on time." Set your grace period in Service Metrics settings and every carrier scorecard updates to match.
Customer-Level Carrier Performance
Click into any customer to see how each of their carriers is performing on their freight specifically. Spot the carriers dragging down a single customer's experience without digging through spreadsheets.
Export to Excel
Pull any carrier list into Excel for procurement meetings, vendor scorecards, or carrier-facing emails. Bring receipts to every conversation.Project content📝 Best Release Notes Ever!Created by youAdd PDFs, documents, or other text to reference in this project.Content
