Pricing
Pricing that scales with your
volume, not your team
Volume-based, month-to-month, no seat fees and no surprise add-ons.
How TrackFlo prices
The model is the same for every customer. Only the numbers move, with your volume, your TMS and the scope you want covered.
Every feature included
AI outreach, workflow tools, scorecards, detention audit, team metrics. No feature gates: every customer gets the whole platform.
Free integrations and implementation
McLeod, Turvo, Mastery, Revenova, Tai and Quantum Edge are already built, and setup, configuration and training are included. A TMS we have not built yet is normally four to six weeks, with no integration fee either way.
Usage included, up to an allowance
Your per-load price also covers SMS, email, AI voice, WhatsApp and AI reading of inbound messages, each up to a monthly allowance on your order form. Run over one three months in a row and we move you to the plan that fits. There are no overage bills.
What that looks like in practice
Directional numbers, so you can judge the fit before booking a call.
Per-load cost
$0.25 to $0.80
Depending on volume, TMS complexity and scope. The rate falls as your volume grows.
Typical monthly platform cost
$999 to $9,500
For brokerages running dedicated tracking teams. Every feature, plus messaging and AI usage up to your allowances.
These are starting anchors, not a quote. We build a real number against your operation on the call.
Enterprise deployments
Over 10,000 loads a month, multi-entity, or custom integrations. Priced separately.
How new customers get started
Prove first, pay second. Your team is live before billing starts.
Implementation
TMS integration, the platform configured for your operation, your team trained. A standard integration takes one to three weeks.
Go-live
Your team starts working loads through TrackFlo. We stay hands-on through the first few shifts.
Sign-off
You confirm the platform is working the way we agreed, and billing starts. If it is not working, you do not pay.
Standard terms
A 60 to 90 day initial commitment from go-live, then month-to-month. Thirty days notice to cancel.
What triggers a custom quote
The model above covers most brokerages. Four situations need a scoping conversation before anyone can quote you a real number.
Multi-entity or franchise setups
Multiple brands, separate P&L structures, or franchise operations that need consolidated reporting across entities.
Enterprise deployments
Over 10,000 loads a month, or a single deployment spanning more than one TMS.
AI voice at scale
AI voice is included up to your allowance. A program built around high-volume outbound calling is quoted separately.
Integration into proprietary systems
A custom-built or in-house TMS needs a scoping call with our integration team.
Questions about the money
The eight we get asked most, answered before you have to ask them.
Why is the price a range and not a single number?
Every operation is different. Load volume, TMS complexity, scope and integration needs all shape the number. A single posted price would either be misleading or push us into deals we could not defend. Posting the model and the ranges gives you enough to know whether we fit your budget.
Do you require multi-year contracts?
No. Month-to-month with thirty days notice. If TrackFlo is not working, you should not be locked in.
Is there a per-user or per-seat fee?
No. Unlimited users across your tracking team, in-house and BPO. You can scale headcount without scaling software cost.
What happens if we outgrow our current volume?
Your rate moves to the new volume band, which is usually lower per load. That conversation happens once you have been over your current band for three months in a row, not after one busy month.
Is messaging and AI usage really included?
Yes, up to a point, and we would rather say so here than surprise you later. Your plan includes SMS, email, AI voice, WhatsApp and AI reading of inbound messages, each up to a monthly allowance written into your order form. If you run over any allowance for three months in a row, we move you to the plan that fits. We do not send overage bills.
Do you offer a free trial?
Not in the usual sense. The pilot is the trial. We implement, configure and go live, and billing starts once you sign off that the platform is working. If it is not working, you do not pay.
Do you charge for support or account management?
No. Support, account management and ongoing best-practice consultation are included at every level.
Can I cancel if TrackFlo isn't a fit?
Yes. After the initial 60 to 90 day commitment you can cancel with thirty days notice. No penalties and no clawbacks.
Get a real number
Bring your load volume and how your trackers are staffed today, and we'll price it on the call.