Product
Automated Location & ETA Updates
Load updates, locations, and ETAs are the core of good tracking. We help automate this.
Let AI handle your toughest tracking gaps
When everything runs on MacroPoint, TruckerTools, P44, FourKites, and other tracking tools, everything is wonderful. Unfortunately, even with great tracking automation, some loads fall through the cracks, and those are the ones that can cause your operation the most problems.
With TrackFlo, you can zero in on loads that aren't meeting your tracking expectations and automatically initiate SMS, email, or AI voice outreach to get that information. All responses flow back to your TMS and TrackFlo, saving human time and costs.
What's included
Automated SMS location requests to drivers
With TrackFlo, if a load is stale, you can set a rule that automatically initiates outreaches to collect driver locations, remind the driver to get back on automated tracking, or click a link to provide a one-time location.
Automated email location requests to carriers
With TrackFlo, you can send an email to the carrier requesting an update, or you can put our bot on your email chain, and we'll update your system as we get location updates from carriers.
Automated AI voice location requests to drivers
With TrackFlo, you can manually or with rules, initiate AI voice outreach to drivers to collect check calls and ETAs to the next stop.
Highly customizable AI automation rules
You're able to decide what customers and carriers get automated outreaches, and which don't. Some customers need white-glove human service, while others can be automated more. We provide you with the tools to choose what gets automated and what doesn't.
Human in the loop or full automation
With all the location and ETA data coming in, you have the choice to send that to a human to review, or automatically add that to your TMS. It's up to you what confidence you feel is appropriate for full automation.
Full observability and metrics
With any automation, it's critical you have a bird's eye view and audit capabilities into the automated actions being taken. You'll get audit tools to make sure data is appropriate quality and a dashboard to measure impact over time.
Ready to transform your Track & Trace?
Simplified Track & Trace. Lower costs. Higher margins. Get started today.